Case Management Manual

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Need to write a Policy and Procedure Manual for your case management services? There is no need to reinvent the wheel – use ours!

Building from the NABITA Standards for Case Management and A Practical Guide to Case Management in Higher Education, we have created a model policy and procedure manual for case management services. Guidelines can be labor-intensive to create, and case managers are often focused on more pressing 1:1 services to students which prevent them from investing the time and effort necessary to create a comprehensive guiding document. NABITA’s model case management policy and procedure manual serves as a template for case managers to quickly and effectively create a manual that aligns with best practices. Fully customizable and editable, this product will save case managers time and energy while also creating a document that makes their work more effective and efficient.